AI Phone Solutions Built for Your Industry
Whether you're fixing pipes, filling cavities, managing properties,
or winning cases, Dex answers your calls, books your appointments,
and helps you grow. If your business takes calls, Dex was built for
you.
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Trusted by service businesses across 15+ industries
Same Problem. Same Solution. Your Industry, Your Way.
Every service business that takes phone calls faces the same
challenge: missed calls mean missed revenue. Dex solves this for all
of them with 24/7 AI call answering, lead qualification, and
appointment booking. The only difference is how we customize the
scripts, intake questions, and workflows to match your specific
industry.
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$450 — Average revenue lost per missed call across service
industries
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24/7 — Call coverage, including after-hours when most competitors
miss calls
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72hrs — From signup to live, with industry-specific scripts ready
- $147 — Starting price, less than the cost of one missed job
HVAC & Heating
Never Lose an Emergency HVAC Call Again
HVAC businesses live and die by phone calls. When a furnace breaks
at midnight or an AC fails in July, the first company that answers
gets the job. Dex makes sure that company is always you.
The Problem
HVAC calls are highly time-sensitive. A homeowner with no heat in
January or no AC in August will call 2-3 companies and hire whoever
picks up first. Missed calls during peak season can cost thousands
in lost revenue per week.
How Dex Helps
Dex answers every call instantly, 24/7. It captures the issue (no
heat, AC not working, maintenance request), qualifies urgency, books
the appointment, and transfers emergency calls to your on-call
technician in real time.
Key Use Cases
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Emergency after-hours calls transferred to on-call technician
within seconds
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Seasonal maintenance booking during peak spring/fall rush when
call volume triples
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New construction and installation inquiries qualified and booked
without your office staff
"We used to lose 5-6 calls every weekend during summer. Dex catches
every single one now. Last month it booked 14 weekend appointments
we would have completely missed." — Mike T., HVAC Company Owner
Plumbing
The Plumber Who Always Answers Gets the Job
Plumbing emergencies don't wait for business hours. Burst pipes,
backed-up drains, and water heater failures happen at the worst
possible times. Dex makes sure every emergency caller reaches you,
not your voicemail.
The Problem
Plumbing customers call when they have an urgent problem. If you
don't answer, they immediately call the next plumber on Google.
There's no "I'll leave a voicemail and wait." The job goes to
whoever picks up.
How Dex Helps
Dex answers instantly, captures the problem details (type of issue,
location, urgency), books routine jobs into your calendar, and
transfers genuine emergencies to your cell phone. It also screens
out price-shoppers and tire-kickers so you only deal with serious
customers.
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Emergency leak calls at 2am transferred directly to your phone
with full details
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Routine drain cleaning and maintenance requests booked
automatically
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Water heater replacement inquiries qualified (age of unit, budget,
timeline) before reaching you
"One emergency call Dex caught on its second night live was worth
more than a full year of the service. I can't believe how many calls
like that I was missing before." — David R., Plumbing Business Owner
Electrical
Electrical Leads Move Fast. Dex Moves Faster.
Electricians are in demand, but customers don't wait. Whether it's a
panel upgrade, a wiring issue, or an emergency outage, the
electrician who answers first wins the job. Dex keeps your phone
covered so you never lose a lead while you're on a job site.
The Problem
Electricians spend their days on ladders, in attics, and inside
walls. You can't answer your phone when you're working with live
circuits. Every call that goes to voicemail is a potential
$300-$2,000 job walking away.
How Dex Helps
Dex answers while you work. It captures the type of job needed,
qualifies the lead, books estimates and service calls, and transfers
emergencies. You get an email summary after every call so you know
what happened without stopping work.
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Panel upgrade and EV charger installation inquiries qualified and
booked
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Emergency power outage calls transferred to your phone immediately
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New construction bid requests captured with full project details
"I'm on job sites all day. Dex handles the phones and I read the
summaries when I come down from the ladder. Complete peace of mind."
— Jason M., Electrician / Business Owner
Roofing
After Every Storm, Your Phone Should Ring Off the Hook. Now It Can.
Roofing companies see massive call spikes after storms, and the
companies that answer those calls get the inspections, estimates,
and jobs. Dex handles the flood of calls so you capture every lead
when it matters most.
The Problem
After a hailstorm or wind event, roofing companies can receive
50-100+ calls in a day. Your office can't handle that volume. Every
unanswered call is a $5,000-$15,000 roof replacement walking to your
competitor.
How Dex Helps
Dex handles 50+ simultaneous calls, so even during a post-storm
rush, every caller gets answered. It captures property details,
damage descriptions, and insurance information, then books
inspections into your crew's calendar.
- Post-storm call surge handled without missing a single lead
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Roof inspection scheduling for multiple crews across different
service areas
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Insurance claim inquiries captured with policy details and damage
description
"After the last hailstorm, we got 73 calls in one day. Dex answered
every one and booked 31 inspections. Our old receptionist would have
missed at least 40 of those." — Sarah W., Roofing Company Owner
Dental & Orthodontics
Fill Your Chairs, Not Your Voicemail
Dental practices depend on a full appointment book. When potential
patients call and reach voicemail, most will call the next dentist
on Google. Dex keeps your chairs full by answering every call and
booking every qualified patient.
The Problem
Dental offices miss calls during lunch breaks, after hours, and when
front desk staff are busy with in-office patients. New patient calls
are especially valuable ($800-$2,000 lifetime value) and extremely
unlikely to leave a voicemail.
How Dex Helps
Dex answers when your front desk can't: lunch breaks, after hours,
weekends, and overflow during busy mornings. It captures patient
details, insurance information, and the reason for their visit, then
books them into the right provider's calendar.
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New patient calls answered and booked even during lunch breaks and
after hours
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Emergency toothache calls handled with urgency and booked same-day
when possible
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Hygiene recall and routine cleaning appointments scheduled
automatically
"Our front desk was missing calls every time they were helping
patients in-office. Dex catches those overflow calls and our new
patient bookings went up 40% in the first month." — Dr. Emily C.,
Dental Practice Owner
Medical Clinics
Patients Expect to Reach Someone. Now They Always Will.
Medical clinics handle sensitive calls that require professionalism
and accuracy. Dex answers every patient call with care, captures
intake information, schedules appointments, and handles after-hours
inquiries so your staff can focus on patient care.
The Problem
Medical clinics receive high call volumes during peak hours, and
patients expect to speak to someone immediately. Long hold times and
voicemail lead to patient frustration, bad reviews, and lost
appointments.
How Dex Helps
Dex provides 24/7 coverage, answers with appropriate medical office
professionalism, captures patient information and visit reasons,
schedules appointments across multiple providers, and routes urgent
medical concerns to the appropriate on-call staff.
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New patient intake calls with insurance verification questions
captured
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After-hours calls handled with urgent cases transferred to on-call
provider
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Appointment rescheduling and cancellation management during peak
call hours
"Patients tell us they love how easy it is to get through. They
don't know it's AI. They just know someone answered and helped them
immediately." — Amanda L., Clinic Office Manager
Med Spas & Wellness
Turn Inquiries into Appointments Before They Browse Your Competitors
Med spa clients are researching multiple providers. The first
practice that answers and books a consultation wins the client,
often for years of recurring treatments. Dex captures these
high-value leads the moment they call.
The Problem
Med spa services are high-ticket ($200-$5,000+ per treatment) and
clients typically call 2-3 providers before deciding. If you miss
their call, they move on instantly. After-hours and weekend
inquiries are especially valuable since that's when people research
elective treatments.
How Dex Helps
Dex answers with the polished, professional tone your brand
requires. It handles treatment inquiries, captures new client
details, explains available services, and books consultations.
Weekend and evening calls are handled with the same warmth as
weekday calls.
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Botox, filler, and laser treatment inquiries captured and
consultations booked
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Package and membership questions answered using your custom FAQ
scripts
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Weekend and evening inquiries from clients researching treatments
after work hours
"Our weekend calls used to go to voicemail. Those are our best leads
because people research treatments on Saturday mornings. Now Dex
books consultations while we're closed." — Jessica H., Med Spa Owner
Law Firms
Clients in Crisis Call Once. Make Sure You Answer.
Legal clients often call during the most stressful moments of their
lives. If they reach your voicemail, they're calling the next firm
immediately. Dex answers with professionalism, captures case
details, and schedules consultations so you never lose a potential
client.
The Problem
Legal intake calls are high-value ($3,000-$50,000+ per case).
Potential clients calling about personal injury, family law, or
criminal defense matters are in urgent need and won't wait for a
callback. After-hours calls are especially common for criminal and
family matters.
How Dex Helps
Dex answers with the professional tone expected of a law firm,
captures essential case details (practice area, urgency, key facts),
qualifies the lead based on your intake criteria, and books
consultations. Urgent matters get transferred to the attorney on
call.
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After-hours criminal defense and DUI calls captured and
transferred when urgent
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Personal injury intake with accident details, insurance info, and
injury severity captured
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Family law consultation bookings with case type and party details
pre-captured
"We signed a $25,000 personal injury case from a call that came in
at 9pm on a Saturday. Before Dex, that caller would have reached our
voicemail and called another firm." — Robert K., Managing Partner,
Personal Injury Firm
Accounting & Tax
Tax Season Doesn't Have to Mean Missed Calls
Accounting firms see massive call spikes during tax season, and
year-round clients expect professional, prompt responses. Dex
handles the overflow so your team can focus on the work that
matters.
The Problem
During tax season (January through April), call volume can triple
overnight. Your team is buried in returns and can't answer every
call. But those calls are often new clients worth $1,500-$5,000+
annually.
How Dex Helps
Dex handles seasonal overflow and year-round coverage. It captures
the caller's needs (tax preparation, bookkeeping, advisory, audit),
qualifies the lead, and books consultations. Existing clients get
routed appropriately.
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Tax season overflow calls captured and consultations booked
without overwhelming staff
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New business incorporation and bookkeeping inquiries qualified
with business details
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Year-round advisory consultation requests scheduled across
multiple CPAs
"Last tax season we were drowning in calls. This year, Dex handled
the overflow and we onboarded 22 new clients we would have missed.
Paid for itself many times over." — Thomas B., CPA Firm Partner
Real Estate
Every Buyer Call Is a Potential Commission. Don't Miss It.
Real estate agents are constantly in showings, meetings, and open
houses. Dex answers your calls when you can't, captures buyer and
seller inquiries, and schedules showings and consultations directly
into your calendar.
The Problem
Real estate leads are extremely time-sensitive. A buyer calling
about a listing will call the next agent if you don't answer within
minutes. Agents who respond first get the showing, the offer, and
the commission.
How Dex Helps
Dex answers when you're at a showing or in a closing meeting. It
captures the property of interest, buyer qualifications, timeline,
and contact details. Showings and listing consultations get booked
into your calendar. Hot buyers can be transferred to your cell.
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Buyer inquiry calls answered with property details captured while
you're at showings
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Listing consultation requests from sellers booked automatically
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Open house follow-up calls handled with scheduling and
qualification
"I was at a closing when a buyer called about a $500K listing. Dex
answered, captured everything, and booked a showing for the next
morning. I would have lost that lead to another agent." — Lisa V.,
Real Estate Agent / Broker
Auto Repair
Keep Every Bay Full. Answer Every Call.
Auto repair shops and dealerships depend on a steady flow of service
appointments. Dex answers service calls, captures vehicle
information, and books appointments so your bays stay full and your
mechanics stay busy.
The Problem
Auto repair customers call when something goes wrong with their
vehicle. They want an appointment now, not a callback later. If they
reach voicemail, they'll drive to the shop down the street instead.
How Dex Helps
Dex captures vehicle make, model, year, and the issue described by
the customer. It books service appointments into your shop calendar,
routes emergency breakdowns to your service advisor, and handles
parts and estimate inquiries.
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Service appointment booking with vehicle details and issue
description pre-captured
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Breakdown and towing emergency calls transferred to service
advisor immediately
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Maintenance package and oil change booking during seasonal
promotions
"Our front desk was always on the phone or helping walk-ins. Dex
handles the phone calls and our booking rate went up because no call
goes unanswered." — Mark D., Auto Repair Shop Owner
Landscaping & Lawn Care
You're on the Job Site. Dex Is on the Phone.
Landscaping businesses run from trucks and trailers, not offices.
You can't answer calls when you're mowing, trimming, or operating
equipment. Dex makes sure every call gets answered while you do the
work that pays the bills.
The Problem
Landscaping leads are seasonal and competitive. During spring and
fall, customers are booking lawn maintenance, cleanups, and design
projects. If you miss the call, they'll book with the landscaper who
answers.
How Dex Helps
Dex answers calls from your truck or job site. It captures the
service requested (mowing, design, tree removal, seasonal cleanup),
property details, and timeline. Estimates and service appointments
get booked into your calendar.
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Spring cleanup and seasonal maintenance contracts booked during
peak inquiry period
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Landscape design consultation requests qualified with property
size and budget
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Tree removal and emergency storm damage calls handled with urgency
"During spring I get 20+ calls a week but I'm on sites from 7am to
dark. Dex books all of them and I review the summaries on my phone
between jobs. Best investment I've made." — Chris N., Landscaping
Company Owner
Your Next Customer Is Calling. Will You Answer?
72-hour setup. Zero tech required. Starting at $147/month. Book a
demo and hear Dex in action.
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